Frequently Asked Questions (FAQS)
Karen's Pawsome Pet Care, LLC has compiled the following list of the most frequently asked questions for our pet sitting and dog walking services. If your questions are not answered here, please feel to contact our knowledgeable staff - we would love to talk to you!
Why should I use Karen's Pawsome Pet Care?
Your pet will remain in his or her familiar, secure environment and follow his or her customary diet and exercise routine. Your pet is not exposed to illness of other animals. Most importantly, your pet receives lots of love and personal attention while you are away.
We are loving, dependable and trustworthy!
Can I bring my pets to your home?
We provide the pet care services in your home where your pets feel the most safe, secure and comfortable. It's so important to not encourage their stress by kenneling them. We're also responsible for making sure your home is secure while you're away.
How long are the visits?
Each pet and client will have a customized plan designed to suit their needs. Different pets have different needs. Our goal is to focus more on the task in taking care of your furry children rather than the time.
What do you do on a visit?
Our pet sitting visits include: Feeding per your instructions, fresh water, dogs walked, love and play time, brushing, litter box cleaned, bird cage cleaned, medication given if needed, mail and newspaper brought in, plants watered, lights on and off. Lots of TLC and belly rubs!
Do you always visit at the time we ask for?
We book your visits within a time frame and will be there during that time. If you are booking a cat visit for the morning and it is during peak times such as holidays we will be there in the later mornings due to the fact that we need to get to dog visits first, unless of course you have a cat that needs medicine at a critical time. If time is critical, please let us know.
What information do I need to provide at the initial consultation?
Prior to the consultation; you would like for you to fill out our profile sheets. We will then have all the information we need about your pets allowing us to spend the consultation time getting to know you and your pets. To get started, please contact us and we will set up your complimentary meet and greet.
We do ask that your pets are up to date on vaccinations.
We do request one key that will be kept in a locked file cabinet at the office in case of emergency.
Do you charge for the initial consultation?
The initial consultation is FREE. We prefer to have the meet and greet ASAP before services are needed.
May I give my pet sitter / dog walker a gratuity?
Absolutely. We much prefer you to leave cash for your sitter at your home and leave a note so they are aware it is for them. Gift cards are also a great idea and appreciated. You may add a gratuity to your bill but taxes will have to be taken out and be reported.
What kind of animals do you care for?
We care for most animals, as long as they don’t pose a danger to our pet sitters. We do not care for any animals that have a history of biting, fighting or attacking other animals or people.
Are you bonded and insured?
Yes we are bonded and fully insured. Your furry children and home are two of the most important things in your life.
Should we make reservations?
We suggest you book our pet services as far in advance as possible.
You can fill out request here:
I have never used an overnight pet sitter before; can you tell me a little bit about this service?
Overnight visits give you peace of mind of knowing that your home is being looked after as well as your pets getting lots of extra attention. If your pets are used to sleeping in your bed with you, we are happy to have them sleep in the bed with us too! We can add a dinner time visit too and then come back for the night.
Do you provide provide pet services on holidays?
We provide services on all holidays. If you need to schedule during any holiday we suggest you book as far in advance as possible.
What are your hours?
Our pet sitting, dog walking, midday visits and overnights services operate 24 hours a day, 7 days per week, 365 days per year.
Have more questions? No problem! Give us a call and we would love to talk to you!